Can I Return My Goods?
Items can be returned if they have not been fitted to a vehicle, in original packaging and without defect. If they have been fitted to a vehicle, we cannot accept any returns. If the issue is warranty related, please contact us first.
When Do Items Need To Be Returned By?
Items can be returned within 30 days of purchase.
Where Do Items Need To Be Returned To?
Items need to be returned to our location or a nominated supplier at our discretion. Contact us prior to returning product.
How Do Customers Return Items?
Please contact us prior to returning the item. We can discuss what the issue is and attempt to rectify it prior to a return if possible.
Shipping For Returns?
The customer is responsible for all return shipping. Original shipping costs at the time of the sale are an unrecoverable expense, therefore are non-refundable.
Credit For Returns?
Customers can choose between a refund, store credit or replacement item. Depending on the circumstances, we will offer all options and the customer can decide what suits their requirements. We reserve the right to deduct a 25% restocking fee if the return is due to change of mind, there is no defect with the goods, or the returned goods are not fit for resale as new parts.
Returned items preferably should be in original packaging, however, we understand that some items it may not be possible, therefore please discuss this at the time of the return.